Privacy Policy
Last updated 8 November 2026
Short version: we hold the minimum we need to keep your reservation in line and email you about it. Nothing is sold, nothing is charged to reserve, and you can have your details deleted whenever you like.
What we collect
When you reserve we store your name, the email address you give us, the flavor and number of pouches you picked, an optional sport or reason, how you heard about us, your age confirmation, whether you asked for launch updates, and the date of your reservation. We also collect anonymous, aggregated page analytics — which pages get visited, not who visited them.
Why we collect it
To hold your reservation in the order it arrived, to email your confirmation, and to contact you about your reservation. If you ticked launch updates, we also email you about the launch, and every one of those emails includes a way to unsubscribe. Reserving costs nothing and takes no payment details.
Who sees it
Only the TeamThunder team. We don't sell your data and we don't share it with advertisers. Our hosting, email and payment providers process it on our behalf under their own security obligations, and only to the extent needed to run those services.
How long we keep it
Reservation records are kept while your reservation is outstanding and afterwards only as long as tax and consumer-protection rules require. Ask us to delete your reservation and we remove it within 30 days unless we're legally required to keep a record of the sale.
Cookies and tracking
This site does not run advertising pixels or cross-site trackers. It uses only what it needs to function. If that changes, this page will say so before it does.
Your choices
Email hello@shopteamthunder.com to see what we hold about you, correct it, cancel your reservation, or have it deleted. Write from the address you used and we'll handle it without asking you for anything else.
Age
Reservations are open to anyone 13 or older. If you are under 13, a parent or guardian has to submit the reservation for you. We don't knowingly collect information from a child without that, and if we find out we have, we delete it.
Questions about any of this? hello@shopteamthunder.com